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Moving to Windows 11
Compatibility check, data preparation, upgrade or clean install depending on the state of the computer.
- Hardware compatibility check
- Backup before any work
- Migration or clean install
We help private clients, independent professionals and small businesses solve their digital problems: emails, domains, web tools, access, setup, remote assistance and simple IT needs.
An email that stops working, lost access, a badly configured domain or a poorly set-up tool can block a whole day. The aim is to help you get back to a clear situation quickly.
The support depends on your situation, but the goal stays the same: unblock, explain and get your tools working again.
Setup, access, sending/receiving problems, signatures, redirections and settings on computer or smartphone.
Help with accounts, Outlook, OneDrive, apps, access, syncing and basic settings.
Remote support when the problem allows it, with a clear explanation and work limited to the agreed need.
Help with domains, redirections, DNS, connection to a website, email or external service.
Help with connection, drivers, printing, scanning, simple network sharing and basic setup.
Setting up a new computer, essential software, possible data transfer and usage advice.
Some computers can still work fine but no longer suit current requirements, the software in use or the expected level of security.
GridCore can help you check Windows 11 compatibility, prepare a backup, consider a clean install or suggest a Linux alternative where it makes sense.
The right choice depends on the age of the PC, its components, your software, your data and your everyday use.
Compatibility check, data preparation, upgrade or clean install depending on the state of the computer.
Advice on your options if your PC stays on Windows 10: migration, extended security, replacement or another suitable solution.
For some older computers or simple uses, Linux can be a lightweight, stable and long-lasting alternative.
For some needs, remote support can be enough: email setup, help with a tool, checking an access, a simple setting or an initial diagnosis.
Remote assistance requires your agreement and may use a tool such as AnyDesk or an equivalent. Some jobs, however, need a more thorough diagnosis.
For some problems, remote support can avoid a visit. You stay in control: access only starts after your authorisation.
Assistance starts with a clear request: the problem, the device concerned and the goal of the work.
Remote access stays limited to the identified problem. You can see the session and stop it at any time.
If remote support is suitable, you’ll be told which tool to use depending on the situation. To be used only after clear instruction or agreement.
Many requests don’t need a big project: it’s just a matter of understanding, fixing and putting things back in order.
Problems with sending, receiving, passwords, setup on computer or smartphone.
Help clarifying access, accounts, passwords or services linked to your business.
DNS check, redirections, connection between domain, hosting, email or website.
Initial diagnosis, basic optimisation, advice or referral to a more complete repair.
The goal is to avoid vague interventions: we identify the need, check what’s possible, then act with a simple explanation.
You describe the problem, the context and any urgency.
We identify whether the need concerns an access, a tool, an email, a website or a computer.
We suggest a suitable action: remote support, advice, a fix or a referral.
We fix what can be fixed within the agreed scope.
You get clear feedback so you understand what was done and what to watch.
Explain your situation and get clear initial guidance. If the problem can be handled remotely, we can offer assistance.